Wedding EQ · Help · Guide 7

Using the run of show offline at a venue

Open your events with a signal, and the run of show keeps working in a dead-zone venue. Your changes save on the phone and sync when you are back online.

Before you start

Steps: get ready (before you leave for the event)

01Open your events

Go to your DJ page. It is titled Your events and lists the events assigned to you.

What you seeA bar at the top that first says "Checking which events are saved on this phone…" and then one of:
  • "✓ Your next 14 days are saved on this phone (N events)" in green. Everything is ready.
  • "2 of 3 events in your next 14 days saved on this phone" style, in amber. Some are still saving.
  • "No events in the next 14 days. Later events save as they get close."

Each event card has its own line under it, such as "Up to date · saved offline (time)".

02Save now if you want to be sure

At the bottom, the Offline card says "Events in the next 14 days save to this phone automatically, and only download again when something changes." Press Save all now. The bar says "Saving..." and then shows the result.

03Add the page to your Home Screen

The card also carries a tip: add this page to your Home Screen so your phone keeps these copies. In Safari on iPhone tap Share, then Add to Home Screen.

04Check the card before you leave

Look at the line under your event's card. Any of these means act:

  • "Not saved on this phone yet" (red). Press Save all now and wait for the green bar.
  • "Saved (N) days ago · open while online to refresh" (amber). Open the page again with signal.
  • "Updated · saving now…" (amber). Wait a moment.
  • "Changes waiting · they sync when you are back online" (amber). You have edits from the last time you were offline. Get a signal at some point and they sync.

Steps: at the venue

05Open the event

From Your events, press Open timeline. In the header row, tap the small DJ flag button (it reads "DJ" for a DJ, "STAFF" for staff).

What you seeThe run of show, with two tabs at the top, LIVE and PREP, an MC switch, a PRINT button, and Close.

06Run the night

  • LIVE shows a bar with the time and "NOW (the current moment)". The current moment is highlighted and finished moments dim. It refreshes every 30 seconds.
  • Tap a moment to mark it done and move on. Tapping it again puts it back. Done marks are saved on this device only. They do not sync to other devices.
  • Turn MC on to see your MC notes, and off for a clean timeline.
  • PREP is the same view before the night, for seeing what is still missing.
  • PRINT prints the page, or saves it as a PDF you can share with the venue or other vendors.

07If you have no signal

The timeline shows a badge: "You're offline. Keep working: everything saves on this device and syncs the moment you're back." If the run of show is drawn from the saved copy, an amber bar reads "Offline copy. Last updated (time). ..." Read the time. It tells you how old the copy is, so you never trust old cues by mistake.

08Back online

The timeline syncs on its own and says "Back online. Your changes are synced". If the timeline changed elsewhere first (for example the couple edited it while you were offline), it tells you: "Back online. This planner changed elsewhere first, so the edits made offline could not be merged. Showing the latest." Check the moments you edited.

If something goes wrong

Questions?

Email support@weddingeq.com. We reply within 1 business day. More answers are in the FAQ, and every guide is in Help.